East and North Hertfordshire NHS Trust

Lister Hospital, Coreys Mill Lane, Stevenage, Hertfordshire, SG1 4AB.
Telephone: 01438 314333

New registration system

From April 2010 all NHS trusts must show that they meet new essential standards of quality and safety to be registered with us. Registration is a license to operate.

CQC's assessors and inspectors are currently reviewing the registration application of each NHS trust to decide whether they meet the new standards. To find out more click here.

Performance rating for 2008/2009

Quality of services

 Rating: Fair

This score covers a range of areas including safety of patients, cleanliness and waiting times

How this trust performed previously:
Year Rating
2007/2008 Fair
How this trust performed previously:
Year Rating
2006/2007 Fair
How this trust performed previously:
Year Rating
2005/2006 Fair
The quality of services score is made up of the following assessments:
Component Rating
Meeting core standards Fully met
Existing commitments Partly met
National priorities Fair

Quality of financial management

 Rating: Good

This score looks at how well the organisation manages its finances.

How this trust performed previously:
Year Rating
2007/2008 Fair
How this trust performed previously:
Year Rating
2006/2007 Weak
How this trust performed previously:
Year Rating
2005/2006 Weak

Summary

Based on our assessment for 2008/09, the quality of services provided by East and North Hertfordshire NHS Trust for its local population was 'fair'. The financial management rating for this organisation is 'good', as this organisation has been assessed as performing well and financial targets have been met for at least the past two years.

The trust was not one of those chosen to receive an inspection over the summer.

In a recent survey of trusts in England, patients rated this organisation as 'poor' in terms of their overall experience.

Focus on services

Other information

The Care Quality Commission replaced the Healthcare Commission, the Commission for Social Care Inspection and the Mental Health Act Commission in April 2009. Where the following pages of this website refers to "we" or "our assessments" this is a reference to the Healthcare Commission up until 31 March 2009 and to the Care Quality Commission from 1 April 2009.